CHICAGO, Aug. 27 /PRNewswire/ -- /Call One/ -- Businesses are struggling to stay afloat as we forge to the end of a recession period. One company has kept itself client focused and has seen revenue escalate when other companies are closing the door.
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Call One, a business to business telecommunications firm has maintained it's policy of direct customer service since it's inception. When larger telecommunication firms are forcing their largest business clients to sit and wait through prompts to address service issues, Call One has direct numbers for all customer service representatives and can be reached 24 hours a day. Maintaining such vigilant service to their clients has allowed Call One revenue to soar and solidify their spot on Inc. Magazine's list of the 5000 Fastest-Growing Companies in America.
Call One client's demand innovation from their telecommunications firm to stay abreast in a volatile marketplace. Communications is the backbone of commerce. A recent transition for Katten Muchin Rosenman LLP to Call One proved to be financially beneficial. The IT Manager, Matthew Maj explains the benefit of transferring services to Call One, "Given the size and complexities of our firm, we were initially hesitant to retain any outside telecommunication services to examine our communication contracts and invoices. Call One was brought to the attention of our firm by one of our partners. His recommendation was based on Call One's stellar reputation in the industry. Upon meeting your staff and hearing your proposal, we overcame our hesitancy and engaged Call One to review our nationwide contracts and invoicing from multiple telecommunication carriers. Call One was able to use their expertise to review Katten's communications contracts and billing with precision. They were able to renegotiate and streamline our contracts, circuits and calling plans, resulting in a financial benefit. Our firm is extremely pleased with the outcome provided by Call One's communications professionals. Katten has found significant benefits in our relationship with Call One. We would recommend Call One to any Company that has complex telecommunications needs."
About Call One
Call One is an industry leader and innovator in the telecommunications marketplace. Call One's focus is business clients and keeping the business of American Enterprise afloat.
SOURCE Call One
For further information: Joshua Hambly, Marketing Manager of Call One, +1-312-681-8308, jhambly@callone.com
