LOS ANGELES, Sept. 3 /PRNewswire/ -- USI Technologies, Inc. (www.usitechnologies.com), a provider of online customer engagement solutions, today announced it has been named No. 898 in the fourth annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. Boasting a 334% growth rate over the last 3 years, USI Technologies ranked #71 within the Business Products & Services Industry.
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"We are honored to be recognized by Inc. 5000 and especially proud of the great leaps our company has made over the last 5 years," said Tom Kogler, President and CEO of USI Technologies, Inc. "With growth in online sales surpassing brick and mortar retail over the past year, brands are beginning to truly understand the value in creating compelling online customer experiences. USI Technologies is maintaining a high demand for chat engagement solutions that drastically reduce customer service costs while increasing overall site conversions. Our proprietary artificial intelligence chat engine and live agent Hybrid Chat Solution reduce call center operating costs by as much as 50% while increasing sales 10-30% and improving the customer experience."
The 2010 Inc. 5000 serves as a unique illustration of the profound changes taking place in the U.S. economy. The list represents the most comprehensive look at the most important segment of the economy—America's independent-minded entrepreneurs. Music website Pandora, convenience store chain 7-Eleven, Brooklyn Brewery, and Radio Flyer, maker of the iconic children's red wagon, are among the prominent brands featured on this year's list.
"The leaders of the companies on this year's Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression," said Inc. president Bob LaPointe. "The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs."
About USI Technologies
USI Technologies developed the web's first artificial intelligence sales chat agent, SmartAgent®, in 2005 under the brand UpSellit.com. Since its launch, SmartAgent® has generated over $400 million in additional revenue by simply answering FAQs when a customer abandons an ecommerce website. Understanding the value a live operator brings to conversations, USI Technologies is currently BETA testing a revolutionary new Hybrid Chat under the brand Help Interactive. Official release is expected in October 2010. For more information, visit www.usitechnologies.com, email info@usitechnologies.com or call 866-504-9619.
SOURCE USI Technologies, Inc.
For further information: USI Technologies, Inc., info@usitechnologies.com, 1-866-504-9619
