WILMINGTON, Del., Oct. 6 /PRNewswire/ -- Inc. Magazine ranked Appletree No. 2,228 on its fourth annual Inc. 5000 list, an exclusive ranking of the nation's fastest-growing private companies. Appletree, a leading provider of call center and answering service solutions, was recognized for a growth of 115 percent over the past three years.
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"The leaders of the companies on this year's Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression," said Inc. President Bob LaPointe. "The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs."
With 21 call center locations across the United States, including a bilingual location in Puerto Rico, Appletree is a fully integrated provider of inbound and outbound call center and answering service solutions. They showcase their innovation with the ability to customize services to accommodate the communication needs of today's technology driven world. Appletree places a strong emphasis on employee-focused culture, quality interactions, and exceeding customer expectations.
"Appletree agents are the driving force behind our success and the backbone our company," says John Ratliff, chief executive officer (CEO) of Appletree Answers. "Our employee-focused culture allows us to attain and retain top talent among the industry. This culture sets us apart from competitors and is the key to helping Appletree thrive and deliver first rate service."
Despite the economic climate, Appletree has continued to grow exponentially due to their cost-efficient services that allow companies to minimize their bottom line, without compromising quality customer service. In the past three years, Appletree has created 350 positions, opened two new call centers, and acquired 15 new locations. They are continuously searching for additional staff to accommodate their growing family of customers.
Methodology
The 2010 Inc. 500|5000 is ranked according to percentage revenue growth when comparing 2006 to 2009. To qualify, companies must have been founded and generating revenue by June 30, 2006. Additionally, they had to be based in the United States, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2009. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2006 is $80,000; the minimum for 2009 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. The top 10 percent of companies on the list constitute the Inc. 500, now in its 29th year.
About Appletree Answers
Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 21 offices around the United States and Puerto Rico, Appletree delivers a powerful customer service experience that positively reflects on every one of their customers. Based in Wilmington, Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at www.appletreeanswers.com
About Inc. Magazine
Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (www.inc.com) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today's innovative company builders. With a total paid circulation of 712,961, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing, and technology. Visit us online at www.inc.com.
SOURCE Appletree Answers
For further information: Chris Marshall, Director of Sales and Marketing of Appletree Answers, +1-302-622-3909, cmarshall@appletreeanswers.com
